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News

2022

06 / 08 / 2022

Due to system maintenance, all Employee Benefits web services and YFLink Mobile App will be temporarily suspended on Jun 11, 2022 (Sat) from 3:00am to 9:00am. We apologize for any inconvenience caused.

04 / 11 / 2022

In view of the current situation of COVID-19, the Employee Benefits customer service counters of YF Life Insurance is resumed normal with effect from today.

03 / 02 / 2022

To safeguard our customers and staff and mitigate infection risks of COVID-19, the Employee Benefits customer service counters at YF Life Insurance will be temporarily closed from March 3, 2022 until further notice. During this period, customers are welcome to call our hotline 2533 5511 for enquiries.

2021

07 / 16 / 2021

Due to system maintenance, all Employee Benefits web services and YFLink / Connect Mobile Apps will be temporarily suspended on Jul 18, 2021 (Sun) from 6:00am to 11:00am. We apologize for any inconvenience caused.

06 / 10 / 2021

Due to system maintenance, all Employee Benefits web services and YF Life Connect Mobile App will be temporarily suspended on Jun 13, 2021 (Sun) from 1:00am to 9:00am. We apologize for any inconvenience caused.

02 / 17 / 2021

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from February 18, 2021 (Thur) at 00:00am to 09:00am. We apologize for any inconvenience caused.

2020

06 / 12 / 2020

Due to system maintenance, all Employee Benefits web services and YF Life Connect Mobile App will be temporarily suspended from Jun 13, 2020 (Sat) at 10:00pm to Jun 14, 2020 (Sun) 5:00pm. We apologize for any inconvenience caused.

05 / 31 / 2020

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from May 31, 2020 (Sun) at 00:00am to 03:00pm. We apologize for any inconvenience caused.

04 / 10 / 2020

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from Apr 10, 2020 (Fri) at 09:00am to Apr 12, 2020 (Sun) 12:00pm. We apologize for any inconvenience caused.

2019

09 / 30 / 2019

To cope with our business expansion and to enhance our quality customer services, our Customer Service Center, currently located in Wanchai, will be relocated to Suite 1208, 12/F, Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Hong Kong, with effect from October 8, 2019. The location of our head office, at 27/F, YF Life Tower, 33 Lockhart Road, Wanchai, Hong Kong, remains unchanged.

06 / 20 / 2019

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Jun 20, 2019 (Thu) at 07:00am to 09:00am. We apologize for any inconvenience caused.

03 / 11 / 2019

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Mar 22, 2019 (Fri) at 07:00pm to Mar 24, 2019 (Sun) 09:00pm. We apologize for any inconvenience caused.

02 / 22 / 2019

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from February 22, 2019 (Friday) 6:00pm to February 23, 2019 (Saturday) 6:00pm. We apologize for any inconvenience caused.

2018

05 / 07 / 2018

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 12, 2018 (Sat) at 03:00pm to May 13, 2018 (Sun) 03:00pm. We apologize for any inconvenience caused.

2017

05 / 04 / 2017

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 06, 2017 (Sat) at 03:00pm to May 07, 2017 (Sun) at 03:00pm. We apologize for any inconvenience caused.

01 / 05 / 2017

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Jan 13, 2017 (Fri) at 09:00pm to Jan 16, 2017 (Mon) at 09:00am. We apologize for any inconvenience caused.

2016

10 / 04 / 2016

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Oct 9, 2016 (Sun) from 6:00am to 3:00pm. We apologize for any inconvenience caused.

05 / 12 / 2016

Please note that MassMutual Employee Benefits – “Student Protection Plan” will be terminated with effect from Jul 1, 2016. All new applications effecting from Jul 1, 2016 and onwards will no longer be accepted.

2015

11 / 11 / 2015

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Nov 14, 2015(Sat) from 10:00am to 3:00pm. We apologize for any inconvenience caused.

08 / 12 / 2015

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Aug 16, 2015(Sun) from 9:00am to 5:00pm. We apologize for any inconvenience caused.

03 / 05 / 2015

Employee Benefits Enquiry System will be suspended from Mar 14, 2015 15:00(Sat) to Mar 15, 2015 15:00(Sun), we apologize for any inconvenience caused.

2014

08 / 15 / 2014

For policy commencing from Oct 1, 2014 and onwards, a premium adjustment will be applied to the “Voluntary Group Assurance Plan – Dental Care” (“VGA Dental Plan”), while all terms & benefits will remain unchanged. Please refer to the Company’s website ‘Employee Benefits/Form Download’ for details.

2011

01 / 06 / 2011

Due to the low utilization, with immediate effect, our "Phone Easy Service Line”(2919 9399) will connect to our Customer Service Hotline directly and our Customer Service Officers will provide quality services for you. You may also call Customer Service Hotline at (852) 2919 9111 or login our EB Enquiry System, if applicable, for any enquiry.

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