Special Notice

In response to the latest development of the epidemic in Macau and taking into account the preventive measure and control guidelines and recommendations of the Macau government, in order to avoid crowds, our customer service center at Avenida Doutor Mario Soares No. 320, Finance and IT Center of Macau, 8 Andar A,  will be temporarily suspend from June 21 to July 1. Related external services will be suspended until further notice. If you have any enquiries, please call our customer service hotline 2832 2622 or click the following link: https://corp.yflife.com/en/Contact-Us/ to visit our company website for enquiries. Sorry for any inconvenience caused.
EMPLOYEE BENEFITS

Claims Procedures

Group Out-Patient Benefits

1

Complete Application Form

Group Out-Patient Claim Form

2

Supporting Document Ready

Please submit claims within 90 days from the date of consultation with the following documents:

  1. Original official receipt for each consultation showing the following information:

    • Name of patient
    • Date of consultation
    • Diagnosis
    • Charges breakdown
    • Attending doctor’s signature with stamp
  2. Attending doctor’s referral letter (applicable in case of specialist consultation, X-ray and laboratory tests, physiotherapy, chiropractic treatment and prescribed medicine reimbursement)
  3. For Chinese Medicine’s Treatment, original official receipt and prescription sheet issued by the Chinese Medicine Practitioner are required.
3

Submit Document

By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau

Group Hospitalization & Surgical Benefits

1

Complete Application Form

Group Hospitalization & Surgical Claim Form

  • Part I to be completed and signed by Patient / Employee
  • Part II to be completed and signed by the Surgeon / Attending Doctor
2

Supporting Document Ready

Please submit claims within 90 days after discharge from hospital with the following documents:

  1. Original hospital official receipts and statement of account / invoice
  2. A copy of all investigation / laboratory reports issued during the hospital stay
  3. For Government ward hospitalization in Hong Kong, copy of Discharge Summary with diagnosis can be submitted in lieu of Claim Form Part II.
3

Submit Document

By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau

Group Dental Benefits

1

Complete Application Form

Group Dental Claim Form

2

Supporting Document Ready

Please submit claims within 90 days from the date of treatment with the following documents:

Original official receipts for each treatment showing the following information:

  • Name of patient
  • Date of treatment
  • Treatment type
  • Charges breakdown
  • Attending dentist’s signature with stamp
3

Submit Document

By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau

Group Life Benefits

Please notify us in writing through the Policy Owner (Employer of the insured) within 30 days from date of loss.

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